PHONE 314-406-4638 | EMAIL jlflores@charter.net
GITHUB http://github/JennaFlo | LINKEDIN jennifer-flores-a41b13173

SKILLS

Boeing- Specific Software

• MDART
• Mx Trainer

• BORIS
• ClearCase • ClearQuest

• IETM
• DOORS

• CM Pro

PROGRAMMING LANGUAGES

• C#
• Java
• Python3
• JavaScript
• HTML5/CSS3

• C ++
• JavaScript

• Typescript

FRAMEWORKS

• .NET
• Angular

• Flask

DATABASES

• MySQL

• MAMP

TOOLS
• Visual Studio

• IntelliJ
• Git Bash • git

• ClearCase • Tableau

• Podio

AWARDS

Spectrum Gold Award Winner Top 1% of employees nationwide

Spectrum Best Award 12-time recipient of this award for quarterly performance in the to 20%

GRANTS

TIF Funding Grant

Granted $1,000,000 worth of commercial property to open an art gallery and artist-in-residency program in Granite City, IL

Historic Restoration Grant Wrote and received $10,000 grant for exterior improvements for my property at 1410 Niedringhaus Ave to restore its historic integrity

SIUE Research Fellowship Grant Wrote and received $5,000 research grant to travel to New York City to attend a show featuring artwork included in my thesis.

APPOINTED POLITICAL OFFICE

HARC Board

Appointed by the Mayor of Granite City, IL to be a voting member of the Historical Architecture Review Committee

PROJECT EXPERIENCE

Late-Night Snacks — Ordering App for Mobile Food Truck

• Designed interactive app using C# with ASP.Net with MicrosoftEntity Framework. Tech stack included Razor design templates with Identity features, scaffolding, and database function through SQL.

• Front end design using Bootstrap, HTML, CSS, and Javascript.

Work Experience

Project Management Specialist/ USGS and Business Operations focal: Agile Center of Excellence for Program Management Core—Boeing Global Services, St.Louis, MO

January 2023-Present

• Specializing in Agile support of Boeing Global Services Program Management function

• Trainer of Jira, Agility, Confluence, Git and various other enterprise- wide Agile toolsets. Full-stack software development and Digital Transformation Subject Matter Expert (SME).

• Designer of essential training documents, curriculum, and playbooks to bridge the waterfall business model contract structure with an Agile- fluid business model.

• Reporting to and reverse mentoring executives and senior management who are new to the Agile mindset and Agile workplace.

• Producing go-to business plan for portfolio-level roll-out of Agile practices to comply with new Government contract requirements

• Grooming of all Agile tools while training and supervising Agile Product Owners in Business Operations in relation to Agile meeting cadence, Business Case/Cost Analysis, and facilitating Agile ceremonies for various teams

• 2022 Boeing-Lauchcode Liaison

Business Operations Specialist/ OTD Delinquency focus; BusOps Agile Liaison—Boeing Global Services, St.Louis, MO

July 2021- January 2022

• OTD (One Time Delivery) Delinquency Team: Focus on CDA (Commercial Derivative Aircraft) Platform: Established working relationship with the Executive and Program Management level of CDA

• USGS Baseline Initiative: Assisted with the Beta testing and Pilot walk- thoughts of the interactive USGS baseline tool for use of establishing baseline management practices for US Government Services. Worked with Stakeholders from Finance, T-35, F18, and numerous other platforms to perfect the answer-flow tool built in InfoPath for the SharePoint platform. Assisted lead developer with troubleshooting and peer programming to update the tool after stakeholder review.

• Agile Principals and Agility tool standup: Ran workshops, breakout sessions, and individual training exercises for establishing an Agile cadence for all USGS OTD, Process Improvement, and Operation Excellence Initiatives. Architected a majority of the Epics, Capabilities, and Backlog items for USGS initiatives, including training others on the Agility tool, and creating a 30-page instructional One Note on how to use the tool and apply Agile concepts to previously-waterfall initiatives. Designated Agile assistant to Amanda Burt and Matthew McCarthy.

• Diversity and Inclusion focus: Presented report out on BEPA Leadership Conference for BusOps Community of Practice group as well as team-level presentation on Allyship at Boeing.

Engineering Technical Specialist: F/A 18 Training Systems— Boeing Defense, Space and Security, St.Louis, MO

February 2020- Present

• T&PS: IVEMT Software Engineering lead role in development of the Mx Trainer Tool using SAFe Agile practices

• Conducting weekly QA reviews with Software Development teams to ensure UX/UI customer experience is consistent with contract criteria. Creating and approving software functionality validation criteria for new live software releases.

• Participation and presenting roles in government contract meetings including IPRs, CDRLS, and PDRs. Produced presentation material and official meeting minutes for customers such as US Navy, TSD, and DoD.

• Special Projects for Flight Simulation: Creation of New Hire Curriculum and Packet as a special initiative to streamline New Hire on-boarding across the 10 teams in FSL. Participation in Training and New Hire Action teams, as well as being a member of Software Quality Gap Identification Team for FA-18 Training systems.

Chief Executive Officer—Beyond the Truck, St.Louis, MO January 2019-Present

• Creator of Beyond the Truck food truck app, an interactive app that allows customers to pre-order food from food trucks.

• Scrum master for team of 5 developers, building out a version of the app utilizing C# with an ASP.Net framework in Visual Studio 2015.

• Currently working with ITEN, a startup facilitator, participating in their Eureka and Navigators programs. With the assistance of ITEN, I am writing Business Model Canvases and establishing a new version of the app utilizing Python3 and Javascript with a Node.js and Angular framework and a Mongo database structure.

LaunchCode—Teaching Fellow, St. Louis, MO August 2019-Present

• Teaching Fellow for first-run curriculum focused around Javascript with Node.js, Typescript with an Angular framework, and Java 12.0.

• Facilitated grading, individual instruction, and interactive studio sessions for a group of 12 students for the 24 week boot camp.

• Provided feedback and participated in periodic workshops to assist the LaunchCode education team in completing production of the accompanying online textbook.

Writer II in Learning and Development — Charter Spectrum, St. Louis, MO

March 2019- August 2019

• Global project management specializing in creating and maintaining learning and development documentation in our knowledge management tool, CoPilot, related to the areas of Internet and Phone Repair, Self Installation, and Accessibility

• HTML and UX/UI consultant working as a liaison between the writing staff and CCIT team to relay JIRA tickets, updates, and changes to the CoPilot tool built and maintained by Oracle and Infogain

• Department front-end and HTML5 Expert

Customer Relations Coordinator - Charter Spectrum, St. Louis, MO February 2016 - March 2019

• Customer support for multiple levels of phone and internet repair issues. Special team Graphics: creating visual internal documents for training materials and performance monitoring.

• Beta tester: Co-Pilot program: production software testing for integrated application software.

• Appointed member of Quality Control Focus Group

GM, Regional Inventory Manager — Advance Auto Parts,

St. Louis, MO August 2013 - May 2015

• Managed DIY, Commercial, and Hub activities for the St. Louis Metro East region

• In three months moved the total store sales from -9% to +7%.

• Performed reviews, profit and loss statements, training of new employees, inventory, ordering, etc. Won FIM display Nov 2013, #1 in Project Pack and FIM sale out of 16 stores for 6 out of 18 months

• National Lucas Oil Product training lead: starred in all sales instructional videos

• Piloted group hiring events. Facilitated and hosted regional hiring events at my Superhub location. Interviewed hundreds of candidates during my time with the company. Hired and maintained training for employees selected during hiring event

• Created and evolved the individual store-level on-boarding. Created a custom curriculum which is still utilized today.

• Assisted with inventory merger with CarQuest after corporate acquisition. Also assisted with tech training for CarQuest employees related to online ordering with Vendor Direct Part inventory.

GM, Floating District Trainer/Manager — Autozone, Alton, IL August 2012 - August 2013

• Managed DIY, Commercial, and Hub activities for the northern region of Southern Illinois.

• Quarterly inventory prep expert

• Hired for the district, performed employee reviews, profit and loss statements, training of new

  employees, inventory, ordering, etc. Assisted with grooming new store managers and maintained floating residence at new manager locations to ensure success post manager training

GM, District Credit Captain — Charming Shoppes (formerly Fashion Bug), Granite City, IL
August 2011 - August 2012

• Manager of multiple locations in both Illinois and Missouri. Performed
  employee reviews, profit and loss statements, training of new employees, inventory, ordering, etc. Ran district conference calls, training sessions, and hosted community

  connection events.

• District hiring manager for all 12 locations

• District Credit captain: personally held district record for highest approved credit applications for

  duration of employment. Worked with employees from various stores in the district on Personal Improvement Plans related to credit application performance. Helped district national ranking for credit sales to keep in the top 10 nation-wide.

Owner, Director Curator — Art Park Ost, Granite City, IL May 2006 - March 2018

• Owner/Curator and freelance artist/designer. Operator of sole proprietor
  business housing 6 artists studios, a classroom, small store, art gallery, and 20’ x 40’ black box photo studio.

• Handled all day to day operations, publicity and marketing, accounting, event planning, and community service projects. Budget, forecast, and reporting on gallery income.

Office Operation Supervisor in Quality Assurance, US Census Bureau— Edwardsville, IL March 2010 - August 2010

• Supervised team of 12 in the office, 120 in the field for correct enumeration of the southern Illinois region. Created quality assurance procedures through team management techniques and training material implemented LOC-wide.

Instructor of Record and Curriculum, Southern Illinois University Edwardsville, — Edwardsville, IL

August 2006 - December 2011

• Instructor of Record and Curriculum for Art Appreciation, Drawing 112 A and 112C, and Painting 210. Composed syllabi, grading rubrics, exams, and lectured. Developed assignments, graded research papers, and administered exams

Teacher, Edwardsville School District — Edwardsville, IL August 2004 - August 2010

• Teacher in the Madison County Public schools including the Edwardsville, Granite City, and Madison school districts. Long-term substitute teaching included Art and Health teacher at Liberty Middle School, student teaching at Granite City High School, Central Elementary, and Kirby Middle School in St. Louis

Event Coordinator, Washington University in St.Louis — St.Louis,MO

March 2005 - August 2005

• Worked with the Alumni association to organize training events for interviewers from across the county that compose the interview portion of applications for applying freshman. Organized weekend training sessions, including all graphic design, email notifications, and specialized work with guest speakers including Maxine Clark, C.E.O, Build-A-Bear.

Research Assistant, Washington University in Edwardsville: Max Kade Center for Contemporary German Literature —

St.Louis,MO August 2002 - March 2005

• Research assistant in charge of cataloguing, reading, and publishing the yearly release of the Max Kade Catalog of Contemporary German Literature. Assisted with translation and interpretation for German to English articles. Assistant to the Director of the Germanic Language and Literature research center, Hanna Spence. Event Coordinator for Washington University German day.

Architectural Consultant, Mark Mobley Architecture -Baltimore, MD April 2003 - December 2004

• Managed all marketing efforts, including website development and digital portfolio. Photographed numerous completed projects, including home renovations and restoration projects in the Baltimore area. Hand-drafted and CAD designed architectural projects including custom-built homes and historic restorations.